Privacy Policy

1. Introduction

At Nova Bloom Learning ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or profile
• Use our learning platform
• Contact our support team
• Submit feedback or complete surveys
• Share content on our platform

This information may include:

• Name and email address
• Username and password
• Profile information
• Learning preferences and history
• Communications with us

2.2 Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

• Device information (type, operating system, browser)
• IP address and approximate location
• Usage data and learning patterns
• Browser cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Personalize your learning experience
• Process and track your progress
• Respond to your inquiries and provide customer support
• Send administrative information and updates
• Analyze usage patterns to improve our platform
• Protect against unauthorized access and fraud

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service.
• AI Service Providers: We use AI services to generate learning content and may share anonymized learning data with these providers.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Correcting inaccuracies in your personal information
• Requesting deletion of your personal information
• Opting out of certain data collection and use
• Withdrawing consent for processing

To exercise these rights, please contact us at support@novabloomlearning.com.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@novabloomlearning.com
• Phone: (480) 442-0027
• Address: Nova Bloom Learning